At Primal Nature, we are committed to providing high-quality products and excellent customer service. If you receive a damaged or faulty item, we offer a straightforward returns policy to make things right. Please read the following guidelines carefully:
Please note that we do not offer returns for change of mind or for items that are not damaged or faulty. If you have any questions or concerns about your purchase, please contact our customer support team before placing your order. We are here to assist you in any way we can.
This returns policy applies only to purchases made directly through www.primalnature.com.au. If you have purchased our products from a third-party retailer, please refer to their returns policy for further assistance.